Contact Us

Pre-Sales Questions?

We are happy to answer any questions you might have regarding compatibility or functionality.

Earn Money Promoting Cosmos

Become an affiliate and start making money by spreading the word on Cosmos Dynamic Content Builder for WordPress.

Submit Support Ticket

Please use the support ticketing system if you are running into an issue with the plugin. You can also use Slack for live chat.

Request a Feature

Feedback and feature requests are always welcome.
If there’s a feature you need, don’t hesitate to ask for it!

Email Us

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Frequently Asked Questions

Do I get updates for the plugin?

Yes! In-dashboard updates are delivered to all users with a valid license key. To ensure that your copy of Cosmos is always up to date, be sure to activate your license within the settings page.

I have other pre-sale questions about the plugin, can you help?

Yes! Please use the contact form located here.

Do I need to renew my license?

The license key is valid for one year from the purchase date. An active license key is needed for access to automatic updates and support. Your license can be renewed each year at 60% of the current price.

Does this plugin work with my page builder?

Cosmos works with all page builder plugins. 

Does Cosmos Plugin Work On WordPress.com?

No. Cosmos Plugin does not work on WordPress.com, only self-hosted WordPress installs.

Do you offer support if I need help?

Absolutely! Top-notch support is key for a quality product and we will do our very best to resolve any issues you encounter via our support page. 

Cosmos looks great, but it's missing this ONE feature I need, can you add it for me?

I am always looking to improve the product for marketers such as yourself, so feature requests are welcome! Please use the contact form to schedule a time for a brief consultation.

How Do I Get Started With Cosmos?

Be sure to spend time watching all of the tutorial videos with Cosmos, and don't forget to schedule your 30 minute onboarding call with John Castorina.

Do you have a refund policy?

Absolutely! No one gains anything if you aren’t completely satisfied with our product. We are happy to refund 100% of your money within 30 days of purchase if the plugin is not working for your needs.